{"id":8057,"date":"2018-08-07T05:32:07","date_gmt":"2018-08-07T05:32:07","guid":{"rendered":"http:\/\/www.hoonhaymc.co.nz\/?page_id=8057"},"modified":"2025-02-19T14:02:14","modified_gmt":"2025-02-19T01:02:14","slug":"about-us","status":"publish","type":"page","link":"https:\/\/hoonhaymc.lamp.wiredgroup.com\/?page_id=8057","title":{"rendered":"About Us"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"8057\" class=\"elementor elementor-8057\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4ef071c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4ef071c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-920c629\" data-id=\"920c629\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4619214 elementor-widget elementor-widget-spacer\" data-id=\"4619214\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-241eeaa elementor-widget elementor-widget-text-editor\" data-id=\"241eeaa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tAs a member of <a href=\"http:\/\/www.pegasus.health.nz\/what-we-do\" target='_blank' title='Pegasus Health'>Pegasus Health<\/a>, we continually look to optimise patient care and services.\u00a0We are committed to promoting and providing healthcare of the highest quality, with an emphasis on preventative medicine.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-3320a8e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3320a8e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-29030a8\" data-id=\"29030a8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8423e1f elementor-widget elementor-widget-heading\" data-id=\"8423e1f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Practice Nurse<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f8d6add elementor-widget elementor-widget-text-editor\" data-id=\"f8d6add\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>One of our nurses will phone you back with test results or with any advice required that you request by telephone. You may phone in for repeat prescriptions, but only at intervals determined by your doctor as being appropriate for you.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-624faef elementor-widget elementor-widget-heading\" data-id=\"624faef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">After Hours<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5bfb8d4 elementor-widget elementor-widget-text-editor\" data-id=\"5bfb8d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\"><span class=\"s1\">Options for medical advice after hours:<\/span><\/p><p class=\"p1\"><span class=\"s1\">You can ring our number <a href=\"tel:+6433388179\">03 338 8179<\/a> for options as below:<\/span><\/p><p>Ring Healthline 0800 611 116<\/p><p>Visit Practice Plus for a virtual (phone\/video) GP consult until 10pm weekdays and 8am to 8pm weekends and public holidays.\u00a0 Click the Practice Plus link on our website or visit practiceplus.nz<\/p><p>For in-person urgent care services we recommend attending the Pegasus <a title=\"for help when we are not open\" href=\"http:\/\/www.24hoursurgery.co.nz\/\" target=\"_blank\" rel=\"noopener\">24 Hour Surgery<\/a> at <a title=\"how to get there\" href=\"https:\/\/maps.google.co.nz\/maps?ie=UTF-8&amp;q=24+Hour+Surgery&amp;fb=1&amp;gl=nz&amp;hq=24h+surgery&amp;cid=9978356387040273709&amp;ei=1rqXUp2sHaiTiAeMz4HYCA&amp;ved=0CHoQ_BIwCg\" target=\"_blank\" rel=\"noopener\">401 Madras Street<\/a>.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-650af57 elementor-widget elementor-widget-heading\" data-id=\"650af57\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Home Visits<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a8b5c88 elementor-widget elementor-widget-text-editor\" data-id=\"a8b5c88\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Home visits can be arranged if you are too unwell to attend the medical centre. Please telephone to request such visits as early in the day as possible. You will be advised of the approximate time that the doctor is able to visit and costs.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-ee5cc7c\" data-id=\"ee5cc7c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8921d37 elementor-widget elementor-widget-heading\" data-id=\"8921d37\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Comments, Suggestions and Complaints<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-652e553 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"652e553\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>You can complete the complaint form below or email reception@hoonhaymc.co.nz\u00a0 Letters should be addressed to:<\/p><p><em>The Complaints Officer<\/em><br \/><em>Hoon Hay Medical Centre<\/em><br \/><em>124 Sparks Road, Hoon Hay <\/em><em>Christchurch 8025<\/em><\/p><p>If you wish to call Hoon Hay Medical Centre, please speak to a receptionist who will take your details and ask our Complaints Officer to contact you.<\/p><p>Patient calls and letters regarding difficulties experienced with our service receive the highest priority.\u00a0If you need assistance, advice or support in making your complaint to us, the services below are available to help you. These services are available free of charge.<\/p><p><em>Nationwide Health &amp; Disability Advocacy Service\u00a0<\/em><\/p><p><i style=\"letter-spacing: 0px;\">Email: advocacy@advocacy.org.nz<\/i><\/p><p><em>Freephone 0800 555 050, you can also phone\u00a0<\/em><em style=\"letter-spacing: 0px;\"><a title=\"Phone - Advocacy Services Trust\" href=\"tel:+6433777501\">03 377 7501<\/a>\u00a0for Christchurch\u00a0<\/em><\/p><p><a href=\"https:\/\/www.hoonhaymc.co.nz\/wp-content\/uploads\/2023\/11\/Hoon-Hay-Medical-Centre-Complaint-Form.pdf\" target=\"_blank\" rel=\"noopener\">Hoon Hay Medical Centre Complaint Form<\/a><\/p><p><em style=\"letter-spacing: 0px;\">\u00a0<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-c855121 elementor-widget elementor-widget-spacer\" data-id=\"c855121\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bf84f23 elementor-widget elementor-widget-text-editor\" data-id=\"bf84f23\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Hoon Hay Medical Centre fully supports the Health and Disability Service Code of Rights. Hoon Hay Medical Centre is committed to meeting our obligations under the Privacy Act 2020 and Health Information Privacy Code (HIPC) 2020 to protect the privacy of your health information. To ensure the we meet our obligations we have:<\/p><ul><li>Appointed a privacy officer. The privacy officer for our practice is the <a title=\"Isabelle Stackhouse\" href=\"http:\/\/www.hoonhaymc.co.nz\/team\/\">Practice\u00a0Manager<\/a>. If you wish to speak to them, please <a title=\"3388179\" href=\"http:\/\/www.hoonhaymc.co.nz\/contact-us\/\">contact reception<\/a>.<\/li><li>Developed a privacy policy for our practice which guides us in the way that we collect, use, store and disclose your health information.<\/li><\/ul><div><span style=\"font-family: Aptos,sans-serif; font-size: small;\"><b><i>What is HealthOne?<\/i><\/b><\/span><span style=\"font-family: Aptos,sans-serif; font-size: small;\"><i>\u00a0<\/i><\/span><\/div><div><span style=\"font-family: Aptos,sans-serif; font-size: small;\"><i>HealthOne is a South Island based secure electronic record that allows registered healthcare providers\u00a0<\/i><i><u>directly involved in your healthcare<\/u><\/i><i>, to quickly access information such as your test results, allergies, medications, GP summaries and hospital information. HealthOne adheres to the principles of the Privacy Act 2020 as well as the Rules set out in the Health Information Privacy Code 2020.\u00a0 Access is only possible via an approved highly secure healthcare information network which is regularly audited and tested.\u00a0 Privacy auditing is used to check that only those directly involved in\u00a0<\/i><i><u>your care<\/u><\/i><i>\u00a0are accessing your information.\u00a0 To find out more about HealthOne please visit\u00a0<\/i><a href=\"https:\/\/healthone.org.nz\/\" target=\"_blank\" rel=\"noopener noreferrer\"><i>https:\/\/healthone.org.nz\/<\/i><\/a><i>.\u00a0 Please note that you are entitled to restrict the sharing of your healthcare records by contacting 0508 837 872 or emailing\u00a0<\/i><a href=\"mailto:HealthOne.privacy@pegasus.health.nz\" target=\"_blank\" rel=\"noopener noreferrer\"><i>HealthOne.privacy@pegasus.health.nz<\/i><\/a>\u201d \u00a0<\/span><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-98ef2d7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"98ef2d7\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-aa43b77\" data-id=\"aa43b77\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f1e5d9b elementor-widget elementor-widget-spacer\" data-id=\"f1e5d9b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>As a member of Pegasus Health, we continually look to optimise patient care and services.\u00a0We are committed to promoting and providing healthcare of the highest quality, with an emphasis on preventative medicine. Practice Nurse One of our nurses will phone you back with test results or with any advice required that you request by telephone. &hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-8057","page","type-page","status-publish","hentry","no-thumb"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/hoonhaymc.lamp.wiredgroup.com\/index.php?rest_route=\/wp\/v2\/pages\/8057","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hoonhaymc.lamp.wiredgroup.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hoonhaymc.lamp.wiredgroup.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hoonhaymc.lamp.wiredgroup.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hoonhaymc.lamp.wiredgroup.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=8057"}],"version-history":[{"count":58,"href":"https:\/\/hoonhaymc.lamp.wiredgroup.com\/index.php?rest_route=\/wp\/v2\/pages\/8057\/revisions"}],"predecessor-version":[{"id":9655,"href":"https:\/\/hoonhaymc.lamp.wiredgroup.com\/index.php?rest_route=\/wp\/v2\/pages\/8057\/revisions\/9655"}],"wp:attachment":[{"href":"https:\/\/hoonhaymc.lamp.wiredgroup.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=8057"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}